Your privacy is important to us. To better protect your privacy, we provide this notice explaining our practices and the way your information is collected and used.
What personal information do we collect?
When enquiring about Excitement Place or placing a reservation we will ask for personal details such as a billing address, payment information, and any other pertinent contact info, such as your phone number or email address. This is necessary for us to process your booking and provide you with the best possible service.
Why do we collect this information?
We may use the information you provide about yourself to answer your requests, and to respond to your inquiries. Sometimes we use information to communicate with you. We collect non personal and personal information for the following purposes:
To provide and operate our services
To provide our guests with ongoing customer assistance and technical support
To be able to contact our guests with general or personalised service related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations
How we use this information?
Our company is hosted on the Wix,com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our booking agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We will not sell or share user information with third parties
How can you withdraw this information?
We will protect your personally identifiable information. We have implemented appropriate physical, electronic and managerial procedures to maintain a high level of security. If requests are received to correct personal information we will ensure these inaccuracies are dealt with within a timely manner
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Reservations@Excitementplace.com